Thank you to both Joanne Hall and Sarah of Glimkra USA for helping me solve the problem.  As i suspected it was completely MY ERROR.  I had the black spacers on the wrong side of the beams and Sarah pointed that out to me just from pictures.  Awesome problem-solving since we are on opposite sides of the country and Sarah was able to make a diagnosis only from pictures.  I am so grateful to everyone at Glimkra for helping me.  I love my little loom already!

Best regards,

Lynne

Group Audience